This is Jace.
That’s how I answer the phone and how you’ll know it’s me, Jace, the Vermont Tech Guy.
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Hi again, I’m Jace Sheppard and I provide IT services to individuals and small businesses in the greater Burlington area of Vermont. I do not repair mobile devices like iPhones and tablets.
I work out of my home-office in Colchester and on-site in Chittenden County. I am not currently making house calls but when I do I have a travel fee for residential customers but provide remote support, when possible.
I’ve had the privilege of helping others with their tech issues since 1996!
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This is what I do.
Domains and Websites
This is what I charge for my services.
I provide cleanup, training, upgrades & service on both Windows and Mac computers office.
I have a travel rate of 60 cents per mile for home visits with a minimum visit charge of 1 hour.
My pre-scheduled rate is $90 per hour. I negotiate project prices for jobs projected to take longer than 3 hours.
My weekend rate is $135 per hour.
Some issues can be resolved remotely, over the phone and internet. I’ll guide you through allowing me access to your computer and you’ll be fully aware of everything I’m doing as I do it. We’ll discuss your needs and how/if I can help you. I’ll give you honest answers to your questions and won’t sell you things you don’t need. I’ll also leave you with tools and information to proactively maintain your system, reducing the need for tech visits.
Call for a free consultation to determine your needs. I’m usually scheduling out two weeks ahead for appointments.