This is Jace.

Jace Sheppard

The Vermont Tech Guy!
That’s why the Malletts Bay sunrise background.

And why my logo* has the shape of the state in it.

Click or scroll to learn about me, what I do, my rates, and what people say about me.

*Logo credit: BTV Creative

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About me

Hi, I’m Jace Sheppard.

I provide remote and drop-off technology support from my home-office in Colchester, Vermont.

I do not repair mobile device hardware, like smartphones or tablets.

I am not taking on new clients at this time.

Contact Jace

Complete the fields below and I’ll get in touch with you.
You can also email me at jace@jace.tech.

This is what I do when I have available bandwidth.

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Computer Support

Getting help from someone you can trust is important. For over 28 years, I’ve been helping colleagues, family and friends, and hundreds of Vermonters get unstuck.

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System Upgrades

Think you need a new computer? Add a little punch to that aging system with a memory upgrade or a modern hard drive. Or get a fresh install of your system so it runs smoothly again.

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Data Backup

Your email, calendar, and contacts are likely backed up, but what about your computer’s data? I use and recommend BackBlaze to backup unlimited data for $60 per computer.

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Software Training

Learn how to use popular applications with custom training, in your home or over the internet. Navigate with ease and get educated on data management and the “cloud”.

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Domains and Websites

Need a website similar to what you see here? I can help get you started without breaking the bank. Let’s sit down, discuss your needs, and put together a site that works for you.

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Digital Organization

Are you syncing data between your devices or, at a minimum, backing up? I help make sure you’re using your technology in ways to maximize your investment.

This is what I charge for my time when I am available.

My pre-scheduled rate is $100 per hour.

My weekend or emergency rate is $125 per hour.

I negotiate project prices for jobs projected to take longer than 3 hours.

I work remotely and offer drop-off at my office for system repairs and upgrades. When not isolating, I have a travel rate of 65 cents per mile for home visits with a minimum visit charge of 1 hour.

Many non-hardware issues can be resolved remotely over the phone and internet, so no travel fee there. I’ll guide you through getting me connected and you’ll see everything I’m doing as I do it. I’ll give you honest answers to your questions and won’t sell you things you don’t need. I’ll give you tools and information to proactively maintain your system, reducing your need for tech support.

Call for a free consultation to determine your needs.

Some people say….

Jace,

Many thanks for your excellent help, as always. Very comforting to know you are there when I get into my computer jams!!

Gretchen B.

“Jace has done IT work for me at my place of business and at my home. He is very responsive and equally efficient. He is able to quickly recognize the solution and gets me back up and running. His rates – amazing! Give him a try and you will be telling others about him. Thank you Jace for your professional help.”

David G.

“We found Jace on the internet. He was respectful, kind, clear and honest. He worked through the possibilities, and helped us know what to do. When we were trying to figure out how to set up our high school-age kids with technology, Jace asked the right questions and suggested the right resources so we could make the right decisions, at a cost we could afford. Then he set up the laptop so it would run easily right out of the box. This guy’s email ought to be in the address book of everyone who owns a computer.

Lucinda G.

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