Hi, I’m Jace Sheppard. You may remember me from the top of this website. I provide a range of IT services to individuals and small businesses in the greater Burlington area of Vermont. I do not repair mobile device hardware, like iPhones and tablets.
I provide remote and drop-off technology support from my home-office in Colchester, Vermont.
For on-site visits I have a travel fee of 65¢ per mile from my home office.
On a personal level, I believe that service to humanity is the best work of life and I love technology. I’ve had the privilege of combining both since 1996. I am fortunate to be able to do what I do and I do not take it for granted.
This is what I do for my clients.
Think you need a new computer? Add a little punch to that aging system with a memory upgrade or a modern hard drive. Or get a fresh install of your system so it runs smoothly again.
Domains and Websites
This is what I charge for my services.
My pre-scheduled rate is $100 per hour.
My weekend or emergency rate is $125 per hour.
I negotiate project prices for jobs projected to take longer than 3 hours.
I work remotely and offer drop-off at my office for system repairs and upgrades. When not isolating, I have a travel rate of 65 cents per mile for home visits with a minimum visit charge of 1 hour.
Many non-hardware issues can be resolved remotely over the phone and internet, so no travel fee there. I’ll guide you through getting me connected and you’ll see everything I’m doing as I do it. I’ll give you honest answers to your questions and won’t sell you things you don’t need. I’ll give you tools and information to proactively maintain your system, reducing your need for tech support.
Call for a free consultation to determine your needs.
This is what some people have said about me.
© Jace Sheppard, Vermont Tech Guy, LLC, Colchester, Vermont